No.1 Record Sleeves Privacy Policy

Last updated: 04 Nov 2025

1. Who We Are

No.1 Record Sleeves
4 Devonshire Court, Green Lane, York, YO30 5PQ, United Kingdom
Website: www.no1recordsleeves.com
Email: [email protected]

We are committed to protecting your privacy and handling your data responsibly.

2. What Data We Collect

We collect the following information when you interact with our website or services:

  • Name

  • Email address

  • Phone number

  • Billing and postal address

  • Order information

  • Payment details (processed securely by third parties)

  • Uploaded images and artwork files

  • IP address and device information

  • Website usage & cookie data

  • Newsletter sign-up information

  • Account information (if you create one)

3. How We Collect Data

We collect data through:

  • Checkout and ordering process

  • Contact forms

  • Email enquiries

  • Newsletter sign-ups

  • User account creation

  • File uploads for custom product designs

  • Cookies and analytics tools

  • Automated system logs

4. Why We Use Your Data

We use your personal data to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Provide customer support

  • Send digital proofing and artwork updates

  • Improve our services and website performance

  • Send optional marketing emails (with consent or legitimate interest)

  • Prevent fraud and maintain site security

5. Legal Basis for Processing

We process your data under the following lawful grounds:

  • Contractual necessity (to fulfil your order)

  • Legitimate interest (to operate and protect our business)

  • Consent (marketing emails & optional communications)

  • Legal obligation (tax & accounting requirements)

6. Who We Share Data With

We only share your data with trusted third-party services essential to running our business:

  • WooCommerce (e-commerce platform)

  • Zakeke (product customisation)

  • Stripe, Apple Pay, Google Pay (payment processing)

  • Email marketing providers

  • Courier services (for delivery)

  • Analytics providers (e.g., Google Analytics)

We do not sell your data to third parties.

7. Data Storage

Your data is stored securely within:

  • WordPress & WooCommerce

  • Zakeke customisation platform

  • Payment processors (for payment data only)

Uploaded artwork is stored and retained unless deletion is requested.

8. International Users

We serve customers globally.
Your data may be processed outside the UK where required; we ensure appropriate safeguards (e.g., standard contractual clauses).

9. Cookies & Analytics

We use cookies and similar technologies to:

  • Improve website functionality

  • Track performance and usage (Google Analytics)

  • Enable shopping features and security

You can manage cookies via your browser.

10. Marketing Communications

We may send marketing emails to:

  • Customers

  • Individuals who have opted-in

You can unsubscribe at any time by clicking the link in our emails or contacting us.

11. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion of your account or personal data

  • Request removal of uploaded files/artwork

  • Withdraw consent to marketing

  • Object to processing in certain circumstances

  • Request a copy of your data (data portability)

Contact [email protected] to make a request.

12. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfilment & support

  • Legal and tax requirements

  • Customer records & artwork reference (unless removal requested)

13. Security

We take appropriate measures to safeguard your personal information, including secure hosting, encryption, and restricted access.

14. Changes to This Policy

We may update this policy from time to time.
The most recent version will always be available on our website.

15. Contact

For privacy enquiries or data requests:

Email: [email protected]
Address: No.1 Record Sleeves, 4 Devonshire Court, Green Lane, York, YO30 5PQ, UK